SHIPPING POLICY

Thank you for shopping with Voran. We are committed to processing and delivering your order as quickly and safely as possible.

Order Processing

Orders are processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times may vary depending on your location:

Domestic Shipping: 2–7 business days
International Shipping: 5–14 business days

Please note that delivery times are estimates and may be affected by weather conditions, courier delays, customs clearance, or peak shopping seasons.

Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Shipping Fees

Shipping fees are calculated during checkout based on your delivery address and selected shipping method.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. Voran is not responsible for delays or failed deliveries caused by incorrect addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our customer support team within 7 days after receiving your order.

We will work with the shipping carrier to resolve the issue as quickly as possible.